Click below and use the track & trace code to track your order.
Do you live in the Netherlands? Then we aim to deliver your order to you within 1 to 3 working days (holidays, unforeseen circumstances and sale period are excluded).
For most countries in Europe, we maintain a delivery time of 1 to 5 working days (holidays, unforeseen circumstances and sale period are excluded).
For orders delivered in the Netherlands, shipping costs are free for order values above €75. Below this amount, we charge €5.95 standard shipping costs for orders to be delivered in the Netherlands.
Note: orders delivered in Europe depend on the country and differ from Dutch shipping costs.
We currently deliver to almost all of Europe. If there is no shipping option available to your country, please mail to: support@unrostore.com for the possibilities.
As soon as your order is handed over to the carrier, you will receive a confirmation e-mail with Track & Trace code so you can track your order. You can click on the Track & Trace code in the e-mail to immediately see where your parcel is.
It is also possible to click here . After clicking, enter your Track & Trace code to track your order 🙂 .
At present PostNL our carrier for the Netherlands & Belgium. Orders to other European countries are transferred to the shipping partner. You can see which carrier this is via the Track & Trace code.
For Germany, this is standard Hermes
For France, this is often Colis Private and otherwise DPD
If you are not at home at the time of delivery, the driver will try to deliver your order to a neighbour, take it to a PostNL parcel point near you or try again the next day.
You can see which option was chosen by looking at your Track & Trace code.
Unfortunately, at the moment it is not possible to do this yourself. However, you can place a comment when you place an order. Put in the comment on which day you prefer the parcel to be delivered, and we will send it the day before it is due!
Sure, you can then choose the pick-up point/package point you prefer. On the checkout page, you can choose home delivery or delivery to a collection point/package point.
