{"id":1084,"date":"2022-05-07T13:50:04","date_gmt":"2022-05-07T13:50:04","guid":{"rendered":"https:\/\/unrostore.com\/?page_id=1084"},"modified":"2026-03-31T15:19:09","modified_gmt":"2026-03-31T15:19:09","slug":"garantie","status":"publish","type":"page","link":"https:\/\/unrostore.com\/nl-nl\/garantie\/","title":{"rendered":"Garantie"},"content":{"rendered":"\n
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Garantie & Klachtenafhandeling<\/h2>\n\n\n\n
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Good to know\u2026<\/h2>\n\n\n\n

Onze producten worden met zeer hoge zorgvuldigheid verpakt, vervoerd en aan jouw deur geleverd. Het kan natuurlijk voorkomen dat er iets aan de hand is met jouw producten. Dingen kunnen nu eenmaal anders lopen in het leven. Geen zorgen! Je kunt namelijk aanspraak maken op de garantie bij een gebrek.<\/p>\n\n\n\n

Wanneer je dit gebrek hebt ontdekt moet je dit in redelijke termijn aan ons melden, zodat wij direct actie kunnen ondernemen. Een redelijke termijn is in ieder geval binnen 24 uur na levering. Indien je tijdig contact met ons opneemt, zullen wij na beoordeling samen kijken naar een passende oplossing voor jou. Mail naar: support@unrostore.com<\/a>.<\/p>\n<\/div>

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Wanna complain?<\/h2>\n\n\n\n

We zullen altijd ons uiterste best doen en een zo goed mogelijk product leveren. Helaas kan het natuurlijk voorkomen dat je een klacht hebt. Je kunt hiervoor terecht via het volgende mail adres: support@unrostore.com<\/a>. Na ontvangst van jouw klacht ontvang je van ons een bevestiging. Wij streven ernaar om je klacht binnen 14 dagen inhoudelijk te beantwoorden. Mocht er meer tijd nodig zijn, dan informeren wij je hierover.<\/p>\n\n\n\n

We raden je aan om ook onze FAQ-pagina te bekijken om te zien of jouw vraag daar al wordt beantwoord.<\/p>\n\n\n\n

Leidt dit niet tot een oplossing, dan ontstaat een geschil dat vatbaar is voor de geschillenregeling.<\/p>\n\n\n\n

Vanaf 15 februari 2016 is het voor consumenten in de EU mogelijk om klachten aan te melden via het ODR-platform van de Europese Commissie. Dit platform is te vinden op http:\/\/ec.europa.eu\/odr<\/a>. Wanneer jouw klacht nog niet elders in behandeling is, staat het je vrij om jouw klacht via dit platform in te dienen.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Garantie & Klachtenafhandeling Good to know\u2026 Onze producten worden met zeer hoge zorgvuldigheid verpakt, vervoerd en aan jouw deur geleverd. Het kan natuurlijk voorkomen dat er iets aan de hand is met jouw producten. Dingen kunnen nu eenmaal anders lopen in het leven. Geen zorgen! Je kunt namelijk aanspraak maken op de garantie bij een…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1084","page","type-page","status-publish","hentry"],"yoast_head":"\nGarantie • UNRO<\/title>\n<meta name=\"description\" content=\"Hier kun je alles vinden over ons garantiebeleid en over onze klachtenafhandeling.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unrostore.com\/nl-nl\/garantie\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie • UNRO\" \/>\n<meta property=\"og:description\" content=\"Hier kun je alles vinden over ons garantiebeleid en over onze klachtenafhandeling.\" \/>\n<meta property=\"og:url\" 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