{"id":1084,"date":"2022-05-07T13:50:04","date_gmt":"2022-05-07T13:50:04","guid":{"rendered":"https:\/\/unrostore.com\/?page_id=1084"},"modified":"2026-03-31T15:19:09","modified_gmt":"2026-03-31T15:19:09","slug":"garantie","status":"publish","type":"page","link":"https:\/\/unrostore.com\/fr-fr\/garantie\/","title":{"rendered":"Garantie"},"content":{"rendered":"
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Garantie & Klachtenafhandeling<\/h2>\n\n\n\n
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Good to know\u2026<\/h2>\n\n\n\n

Nos produits sont emball\u00e9s, transport\u00e9s et livr\u00e9s \u00e0 votre porte avec le plus grand soin. Bien entendu, il peut arriver que quelque chose ne fonctionne pas avec vos produits. Dans la vie, les choses peuvent se d\u00e9rouler diff\u00e9remment. Ne vous inqui\u00e9tez pas ! Vous pouvez faire appel \u00e0 la garantie en cas de d\u00e9faut.<\/p>\n\n\n\n

Lorsque vous avez d\u00e9couvert ce d\u00e9faut, vous devez nous le signaler dans un d\u00e9lai raisonnable afin que nous puissions prendre des mesures imm\u00e9diates. Un d\u00e9lai raisonnable est en tout cas de 24 heures \u00e0 compter de la livraison. Si vous nous contactez dans un d\u00e9lai raisonnable, nous chercherons ensemble une solution appropri\u00e9e apr\u00e8s \u00e9valuation. Envoyez votre courrier \u00e0 l'adresse suivante support@unrostore.com<\/a>.<\/p>\n<\/div>

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Vous voulez vous plaindre ?<\/h2>\n\n\n\n

Nous ferons toujours tout notre possible pour vous livrer le meilleur produit possible. Malheureusement, il peut arriver que vous ayez une r\u00e9clamation \u00e0 formuler. Vous pouvez nous contacter \u00e0 l'adresse suivante : support@unrostore.com<\/a>. Na ontvangst van jouw klacht ontvang je van ons een bevestiging. Wij streven ernaar om je klacht binnen 14 dagen inhoudelijk te beantwoorden. Mocht er meer tijd nodig zijn, dan informeren wij je hierover.<\/p>\n\n\n\n

We raden je aan om ook onze FAQ-pagina te bekijken om te zien of jouw vraag daar al wordt beantwoord.<\/p>\n\n\n\n

Leidt dit niet tot een oplossing, dan ontstaat een geschil dat vatbaar is voor de geschillenregeling.<\/p>\n\n\n\n

\u00c0 partir du 15 f\u00e9vrier 2016, les consommateurs de l'UE pourront \u00e9galement enregistrer des plaintes via la plateforme ODR de la Commission europ\u00e9enne. Cette plateforme ODR se trouve \u00e0 l'adresse suivante http:\/\/ec.europa.eu\/odr<\/a>. Wanneer jouw klacht nog niet elders in behandeling is, staat het je vrij om jouw klacht via dit platform in te dienen.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Garantie et traitement des r\u00e9clamations Bon \u00e0 savoir... Nos produits sont emball\u00e9s, transport\u00e9s et livr\u00e9s \u00e0 votre porte avec le plus grand soin. Bien s\u00fbr, il peut arriver que quelque chose ne fonctionne pas avec vos produits. La vie est ainsi faite que les choses peuvent se passer diff\u00e9remment. Mais ne vous inqui\u00e9tez pas ! Vous pouvez en effet faire appel \u00e0 la garantie en cas de...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1084","page","type-page","status-publish","hentry"],"yoast_head":"\nGarantie • UNRO<\/title>\n<meta name=\"description\" content=\"Hier kun je alles vinden over ons garantiebeleid en over onze klachtenafhandeling.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unrostore.com\/fr-fr\/garantie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie • UNRO\" \/>\n<meta property=\"og:description\" content=\"Hier kun je alles vinden over ons garantiebeleid en over onze klachtenafhandeling.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/unrostore.com\/fr-fr\/garantie\/\" \/>\n<meta property=\"og:site_name\" content=\"UNRO\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-31T15:19:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/unrostore.com\/wp-content\/uploads\/2022\/10\/unr-portugees-servies-terrafina-coffee-serviesset.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1155\" \/>\n\t<meta property=\"og:image:height\" content=\"770\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/\",\"url\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/\",\"name\":\"Garantie • UNRO\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/unrostore.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/unrostore.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/unr-portugees-servies-terrafina-coffee-serviesset-1024x683.jpg\",\"datePublished\":\"2022-05-07T13:50:04+00:00\",\"dateModified\":\"2026-03-31T15:19:09+00:00\",\"description\":\"Hier kun je alles vinden over ons garantiebeleid en over onze klachtenafhandeling.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/unrostore.com\\\/garantie\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/#primaryimage\",\"url\":\"https:\\\/\\\/unrostore.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/unr-portugees-servies-terrafina-coffee-serviesset-1024x683.jpg\",\"contentUrl\":\"https:\\\/\\\/unrostore.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/unr-portugees-servies-terrafina-coffee-serviesset-1024x683.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/unrostore.com\\\/garantie\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/unrostore.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantie\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/unrostore.com\\\/#website\",\"url\":\"https:\\\/\\\/unrostore.com\\\/\",\"name\":\"UNRO\",\"description\":\"Portugees servies waar je blij van wordt!\",\"publisher\":{\"@id\":\"https:\\\/\\\/unrostore.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/unrostore.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/unrostore.com\\\/#organization\",\"name\":\"UNRO\",\"url\":\"https:\\\/\\\/unrostore.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/unrostore.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/unrostore.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/Logo-UNRO.png\",\"contentUrl\":\"https:\\\/\\\/unrostore.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/Logo-UNRO.png\",\"width\":605,\"height\":179,\"caption\":\"UNRO\"},\"image\":{\"@id\":\"https:\\\/\\\/unrostore.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Garantie - 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