{"id":1129,"date":"2022-05-08T10:17:03","date_gmt":"2022-05-08T10:17:03","guid":{"rendered":"https:\/\/unrostore.com\/?page_id=1129"},"modified":"2024-02-11T16:22:44","modified_gmt":"2024-02-11T16:22:44","slug":"ordering-and-payment","status":"publish","type":"page","link":"https:\/\/unrostore.com\/en-gb\/ordering-and-payment\/","title":{"rendered":"Order &amp; Payment"},"content":{"rendered":"<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<meta charset=\"utf-8\">\n<title>Frequently asked questions UNRO<\/title>\n<link rel=\"stylesheet\" href=\"https:\/\/use.fontawesome.com\/releases\/v5.8.2\/css\/all.css\" integrity=\"sha384-oS3vJWv+0UjzBfQzYUhtDYW+Pj2yciDJxpsK1OYPAYjqT085Qq\/1cq5FLXAZQ7Ay\" crossorigin=\"anonymous\">\n\n<style>\n\ninput {\n    display: none;\n}\n\nlabel {\n  display: block;\n  background: #fcf7f5;\n  color: #000;\n  cursor: pointer;\n  padding: 18px;\n  margin: 0 0 1px 0;\n  border-radius: 6px;\n  transition: ease .5s;\n  position: relative;\n  font-size: 14px;\n  font-weight: 300;\n  font-family: nunito sans; \n}\n\nlabel:hover {\n  background-color: #eef7fc;\n  \n}\n\nlabel::after {\n\tfont-family: \"Font Awesome 5 Free\";\n\tcontent: '\\f078';\n\tfont-weight: bold;\n\tfont-size: 14px;\n\tposition: absolute;\n\tright: 10px;\n\ttop: 6px;\n}\n\ninput:checked + label::after {\n\tcontent: '\\f077';\n}\n\n.content {\n    background: #eef7fc;\n    padding: 10px 25px;\n    color: #000;\n    font-size: 14px;\n    font-family: avenir;\n    \n    \n\n    margin: 0 0 1px 0;\n    border-radius: 6px;\n}\n\ninput + label + .content {\n    display: none;\n}\n\ninput:checked + label + .content {\n    display: block;\n}\n<\/style>\n\n\n<center><h2>Bestellen & betalen<\/h2><\/center>\n\n\n<input type=\"checkbox\" id=\"title1\">\n<label for=\"title1\">How do I place an order?<\/label>\n<div class=\"content\">\n  <p>1. Choose your favorite products, choose the desired quantity and place them in the shopping cart by clicking &#039;add to shopping cart&#039;.<br><br>2. Once collected all your desired products and would you like to order them? Go to your shopping cart (top right) and click on 'proceed to checkout'.<br><br>3. Fill in your details, agree to our terms and conditions and then click &#039;place order&#039;.<br><br>4. Choose a desired payment method and pay for your order. <br><br>Voila, the order has been placed and within a few minutes you will receive your order confirmation with your order number. \ud83d\ude42<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title2\">\n<label for=\"title2\">Does UNRO also have a store?<\/label>\n<div class=\"content\">\n  <p>UNRO is now only available online via our website unrostore.com. Do you have a question, are you unsure of something or could we perhaps help you?<br><br> If so, feel free to contact us via our email: <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a> We do our best to respond as quickly as possible. \ud83d\ude09\n<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title3\">\n<label for=\"title3\">What is my order number and where can I find it?<\/label>\n<div class=\"content\">\n  <p>An order number is the reference of your order. You can find this in your order confirmation email.<br><br><strong>Do you have a UNRO account?<\/strong> Then you can continue <a href=\"https:\/\/unrostore.com\/en-gb\/my-unro\/\">here<\/a> Log in to easily find all your orders with corresponding order numbers.<\/p>\n<\/div>\n\n\n<input type=\"checkbox\" id=\"title4\">\n<label for=\"title4\">Do I need to have an account to order?<\/label>\n<div class=\"content\">\n  <p>It is not necessary to have an account to place an order with us.<br><br>This is very useful because you can easily see all your orders in your account.<br><br> Click <a href=\"https:\/\/unrostore.com\/en-gb\/my-unro\/\">here<\/a> to create an account! <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title5\">\n<label for=\"title5\">What payment options are there?<\/label>\n<div class=\"content\">\n  <p>iDeal, Bancontact, PayPal, Mastercard, Maestro, American Express, Visa, Giropay and possibility to pay afterwards (Klarna).<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title6\">\n<label for=\"title6\">What is Mollie?<\/label>\n<div class=\"content\">\n  <p>Mollie is the payment system we work with and ensures very safe and reliable payment transactions. <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title8\">\n<label for=\"title8\">Can I pay afterwards?<\/label>\n<div class=\"content\">\n  <p>Post-payment is possible with us by choosing the Klarna payment method.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title9\">\n<label for=\"title9\">Is the UNRO webshop secure?<\/label>\n<div class=\"content\">\n  <p>Yes, the UNRO website is secured by an SSL connection. This way you can shop online with us safely and reliably.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title10\">\n<label for=\"title10\">What is the UNRO gift card?<\/label>\n<div class=\"content\">\n  <p>Make someone happy with a UNRO voucher! If you want to buy a UNRO voucher, you can go through: <a href=\"https:\/\/unrostore.com\/en-gb\/product-category\/gift-vouchers\/\"><strong>here<\/strong><\/a> purchase a gift voucher!<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title11\">\n<label for=\"title11\">Where can I enter my discount code?<\/label>\n<div class=\"content\">\n  <p>You can easily enter your voucher or discount code at the shopping cart &amp; checkout page.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title12\">\n<label for=\"title12\">I placed an order and did not receive an order confirmation, what now?<\/label>\n<div class=\"content\">\n  <p>In most cases, you will receive your order confirmation via the e-mail address you provided within a few minutes. Sometimes the mail may end up in your junk mail or spam folder. It is also possible that you do not receive the order confirmation after a few minutes, but only after 15 or 20 minutes.<\/p><p> Haven't received an order confirmation after half an hour? Then send an email to <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a> with the items you ordered, the total amount of the order and your bank statement. We will do our best to trace your order and provide a solution. <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title13\">\n<label for=\"title13\">Can I still cancel my order?<\/label>\n<div class=\"content\">\n  <p>Unfortunate that you want to cancel your order. This is still possible up to half an hour after placing your order. Send an email with 'cancel order number *your order number*' to <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a><\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title14\">\n<label for=\"title14\">Can I change my shipping address after delivery?<\/label>\n<div class=\"content\">\n  <p>You can change your shipping address in the My UNRO environment for your next order.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions UNRO Ordering &amp; Payment How do I place an order? 1. Select your favourite products, choose the desired quantity and place them in the shopping trolley by clicking on 'add to trolley'. 2. Have you collected all your desired products and would you like to order them? Then go to your shopping trolley (top right)...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1129","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bestellen &amp; Betaling &#8226; UNRO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unrostore.com\/en-gb\/ordering-and-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bestellen &amp; Betaling &#8226; UNRO\" \/>\n<meta property=\"og:description\" content=\"Veelgestelde vragen UNRO Bestellen &amp; betalen Hoe plaats ik een bestelling? 1. 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