{"id":1122,"date":"2022-05-08T10:12:01","date_gmt":"2022-05-08T10:12:01","guid":{"rendered":"https:\/\/unrostore.com\/?page_id=1122"},"modified":"2024-07-13T10:57:21","modified_gmt":"2024-07-13T10:57:21","slug":"help","status":"publish","type":"page","link":"https:\/\/unrostore.com\/en-gb\/help\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\n\n\n\nFrequently asked questions UNRO<\/title>\n<link rel=\"stylesheet\" href=\"https:\/\/use.fontawesome.com\/releases\/v5.8.2\/css\/all.css\" integrity=\"sha384-oS3vJWv+0UjzBfQzYUhtDYW+Pj2yciDJxpsK1OYPAYjqT085Qq\/1cq5FLXAZQ7Ay\" crossorigin=\"anonymous\">\n\n<style>\n\ninput {\n display: none;\n}\n\nlabel {\n display: block;\n background: #fcf7f5;\n color: #000;\n cursor: pointer;\n padding: 18px;\n margin: 0 0 1px 0;\n border-radius: 6px;\n transition: ease .5s;\n position: relative;\n font-size: 14px;\n font-weight: 300;\n font-family: nunito sans; \n}\n\nlabel:hover {\n background-color: #eef7fc;\n \n}\n\nlabel::after {\n\tfont-family: \"Font Awesome 5 Free\";\n\tcontent: '\\f078';\n\tfont-weight: bold;\n\tfont-size: 14px;\n\tposition: absolute;\n\tright: 10px;\n\ttop: 6px;\n}\n\ninput:checked + label::after {\n\tcontent: '\\f077';\n}\n\n.content {\n background: #eef7fc;\n padding: 10px 25px;\n color: #000;\n font-size: 14px;\n font-family: avenir;\n \n \n\n margin: 0 0 1px 0;\n border-radius: 6px;\n}\n\ninput + label + .content {\n display: none;\n}\n\ninput:checked + label + .content {\n display: block;\n}\n<\/style>\n\n\n<center><h2>Bestellen & betalen<\/h2><\/center>\n\n\n<input type=\"checkbox\" id=\"title1\">\n<label for=\"title1\">How do I place an order?<\/label>\n<div class=\"content\">\n <p>1. Choose your favorite products, choose the desired quantity and place them in the shopping cart by clicking 'add to shopping cart'.<br><br>2. Once collected all your desired products and would you like to order them? Go to your shopping cart (top right) and click on 'proceed to checkout'.<br><br>3. Fill in your details, agree to our terms and conditions and then click 'place order'.<br><br>4. Choose a desired payment method and pay for your order. <br><br>Voila, the order has been placed and within a few minutes you will receive your order confirmation with your order number. \ud83d\ude42<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title2\">\n<label for=\"title2\">Does UNRO also have a store?<\/label>\n<div class=\"content\">\n <p>UNRO is now only available online via our website unrostore.com. Do you have a question, are you unsure of something or could we perhaps help you?<br><br> If so, feel free to contact us via our email: <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a> We do our best to respond as quickly as possible. \ud83d\ude09\n<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title3\">\n<label for=\"title3\">What is my order number and where can I find it?<\/label>\n<div class=\"content\">\n <p>An order number is the reference of your order. You can find this in your order confirmation email.<br><br><strong>Do you have a UNRO account?<\/strong> Then you can continue <a href=\"https:\/\/unrostore.com\/en-gb\/my-unro\/\">here<\/a> Log in to easily find all your orders with corresponding order numbers.<\/p>\n<\/div>\n\n\n<input type=\"checkbox\" id=\"title4\">\n<label for=\"title4\">Do I need to have an account to order?<\/label>\n<div class=\"content\">\n <p>It is not necessary to have an account to place an order with us.<br><br>This is very useful because you can easily see all your orders in your account.<br><br> Click <a href=\"https:\/\/unrostore.com\/en-gb\/my-unro\/\">here<\/a> to create an account! <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title5\">\n<label for=\"title5\">What payment options are there?<\/label>\n<div class=\"content\">\n <p>iDeal, Bancontact, PayPal, Mastercard, Maestro, American Express, Visa, Giropay and possibility to pay afterwards (Klarna).<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title6\">\n<label for=\"title6\">What is Mollie?<\/label>\n<div class=\"content\">\n <p>Mollie is the payment system we work with and ensures very safe and reliable payment transactions. <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title8\">\n<label for=\"title8\">Can I pay afterwards?<\/label>\n<div class=\"content\">\n <p>Post-payment is possible with us by choosing the Klarna payment method.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title9\">\n<label for=\"title9\">Is the UNRO webshop secure?<\/label>\n<div class=\"content\">\n <p>Yes, the UNRO website is secured by an SSL connection. This way you can shop online with us safely and reliably.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title10\">\n<label for=\"title10\">What is the UNRO gift card?<\/label>\n<div class=\"content\">\n <p>Make someone happy with a UNRO voucher! If you want to buy a UNRO voucher, you can go through: <a href=\"https:\/\/unrostore.com\/en-gb\/product-category\/gift-vouchers\/\"><strong>here<\/strong><\/a> purchase a gift voucher!<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title11\">\n<label for=\"title11\">Where can I enter my discount code?<\/label>\n<div class=\"content\">\n <p>You can easily enter your voucher or discount code at the shopping cart & checkout page.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title12\">\n<label for=\"title12\">I placed an order and did not receive an order confirmation, what now?<\/label>\n<div class=\"content\">\n <p>In most cases, you will receive your order confirmation via the e-mail address you provided within a few minutes. Sometimes the mail may end up in your junk mail or spam folder. It is also possible that you do not receive the order confirmation after a few minutes, but only after 15 or 20 minutes.<\/p><p> Haven't received an order confirmation after half an hour? Then send an email to <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a> with the items you ordered, the total amount of the order and your bank statement. We will do our best to trace your order and provide a solution. <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title13\">\n<label for=\"title13\">Can I still cancel my order?<\/label>\n<div class=\"content\">\n <p>Unfortunate that you want to cancel your order. This is still possible up to half an hour after placing your order. Send an email with 'cancel order number *your order number*' to <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a><\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title14\">\n<label for=\"title14\">Can I change my shipping address after delivery?<\/label>\n<div class=\"content\">\n <p>You can change your shipping address in the My UNRO environment for your next order.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#eeeeee;color:#eeeeee\"\/>\n\n\n\n<meta charset=\"utf-8\">\n<title>Frequently asked questions UNRO<\/title>\n<link rel=\"stylesheet\" href=\"https:\/\/use.fontawesome.com\/releases\/v5.8.2\/css\/all.css\" integrity=\"sha384-oS3vJWv+0UjzBfQzYUhtDYW+Pj2yciDJxpsK1OYPAYjqT085Qq\/1cq5FLXAZQ7Ay\" crossorigin=\"anonymous\">\n\n<style>\n\ninput {\n display: none;\n}\n\nlabel {\n display: block;\n background: #fcf7f5;\n color: #000;\n cursor: pointer;\n padding: 18px;\n margin: 0 0 1px 0;\n border-radius: 6px;\n transition: ease .5s;\n position: relative;\n font-size: 14px;\n font-weight: 300;\n font-family: nunito sans; \n}\n\nlabel:hover {\n background-color: #eef7fc;\n \n}\n\nlabel::after {\n\tfont-family: \"Font Awesome 5 Free\";\n\tcontent: '\\f078';\n\tfont-weight: bold;\n\tfont-size: 22px;\n\tposition: absolute;\n\tright: 10px;\n\ttop: 6px;\n}\n\ninput:checked + label::after {\n\tcontent: '\\f077';\n}\n\n.content {\n background: #eef7fc;\n padding: 10px 25px;\n color: #000;\n font-size: 12px;\n font-family: avenir;\n \n \n\n margin: 0 0 1px 0;\n border-radius: 6px;\n}\n\ninput + label + .content {\n display: none;\n}\n\ninput:checked + label + .content {\n display: block;\n}\n<\/style>\n\n\n<center><h2>Shipping<\/h2><\/center>\n\n\n<input type=\"checkbox\" id=\"title15\">\n<label for=\"title15\">What is the delivery time of an order from UNRO?<\/label>\n<div class=\"content\">\n <p>Do you live in the Netherlands? Then we aim to deliver your order to you within 1 to 3 working days (holidays, unforeseen circumstances and sale period are excluded).<\/p><p>For most countries in Europe, we maintain a delivery time of 1 to 5 working days (holidays, unforeseen circumstances and sale period are excluded).<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title16\">\n<label for=\"title16\">Are there shipping costs attached to an order?<\/label>\n<div class=\"content\">\n <p>For orders delivered in the Netherlands, shipping costs are free for order values above \u20ac75. Below this amount, we charge \u20ac5.95 standard shipping costs for orders to be delivered in the Netherlands. <\/p>\n<p><strong>Note: <\/strong>orders delivered in Europe depend on the country and differ from Dutch shipping costs.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title17\">\n<label for=\"title17\">Which countries does UNRO ship to?<\/label>\n<div class=\"content\">\n <p>We currently deliver to almost all of Europe. If there is no shipping option available to your country, please mail to: <a href=\"mailto:support@unrostore.com\">support@unrostore.com<\/a> for the possibilities.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title19\">\n<label for=\"title19\">Will I receive a confirmation when my order ships?<\/label>\n<div class=\"content\">\n <p>As soon as your order is handed over to the carrier, you will receive a confirmation e-mail with Track & Trace code so you can track your order. You can click on the Track & Trace code in the e-mail to immediately see where your parcel is. <\/p><p>It is also possible to click <a href=\"https:\/\/unro.myparcel.me\"><strong>here<\/strong><\/a> klikken. Na het klikken vul je jouw Track & Trace code in om jouw bestelling te volgen! \ud83d\ude42<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title20\">\n<label for=\"title20\">Which carrier does UNRO use?<\/label>\n<div class=\"content\">\n <p>At present <strong>PostNL<\/strong> our carrier for the Netherlands & Belgium. Orders to other European countries are transferred to the shipping partner. You can see which carrier this is via the Track & Trace code.<\/p>\n<p>For Germany, this is standard <strong>Hermes<\/strong><\/p>\n<p> For France, this is often <strong>Colis Private<\/strong> and otherwise <strong>DPD<\/strong><\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title21\">\n<label for=\"title21\">What if I am not at home when my parcel is delivered?<\/label>\n<div class=\"content\">\n <p>If you are not at home at the time of delivery, the driver will try to deliver your order to a neighbour, take it to a PostNL parcel point near you or try again the next day. <br>You can see which option was chosen by looking at your Track & Trace code.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title22\">\n<label for=\"title22\">Can I choose a delivery date?<\/label>\n<div class=\"content\">\n <p>Unfortunately, at the moment it is not possible to do this yourself. However, you can place a comment when you place an order. Put in the comment on which day you prefer the parcel to be delivered, and we will send it the day before it is due! <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title23\">\n<label for=\"title23\">Can I choose to collect the parcel from a parcel point?<\/label>\n<div class=\"content\">\n <p>Sure, you can then choose the pick-up point\/package point you prefer. On the checkout page, you can choose home delivery or delivery to a collection point\/package point.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#eeeeee;color:#eeeeee\"\/>\n\n\n\n<meta charset=\"utf-8\">\n<title>Frequently asked questions UNRO<\/title>\n<link rel=\"stylesheet\" href=\"https:\/\/use.fontawesome.com\/releases\/v5.8.2\/css\/all.css\" integrity=\"sha384-oS3vJWv+0UjzBfQzYUhtDYW+Pj2yciDJxpsK1OYPAYjqT085Qq\/1cq5FLXAZQ7Ay\" crossorigin=\"anonymous\">\n\n<style>\n\ninput {\n display: none;\n}\n\nlabel {\n display: block;\n background: #fcf7f5;\n color: #000;\n cursor: pointer;\n padding: 18px;\n margin: 0 0 1px 0;\n border-radius: 6px;\n transition: ease .5s;\n position: relative;\n font-size: 14px;\n font-weight: 300;\n font-family: nunito sans; \n}\n\nlabel:hover {\n background-color: #eef7fc;\n \n}\n\nlabel::after {\n\tfont-family: \"Font Awesome 5 Free\";\n\tcontent: '\\f078';\n\tfont-weight: bold;\n\tfont-size: 22px;\n\tposition: absolute;\n\tright: 10px;\n\ttop: 6px;\n}\n\ninput:checked + label::after {\n\tcontent: '\\f077';\n}\n\n.content {\n background: #eef7fc;\n padding: 10px 25px;\n color: #000;\n font-size: 12px;\n font-family: avenir;\n \n \n\n margin: 0 0 1px 0;\n border-radius: 6px;\n}\n\ninput + label + .content {\n display: none;\n}\n\ninput:checked + label + .content {\n display: block;\n}\n<\/style>\n\n\n<center><h2>Ruilen & Retourneren<\/h2><\/center>\n\n\n<input type=\"checkbox\" id=\"title24\">\n<label for=\"title24\">Is there a cost for a return package?<\/label>\n<div class=\"content\">\n <p>Return costs depend on the weight of your parcel and are at your own expense.<\/p><p><strong>Note:<\/strong> For the Netherlands, the standard return costs are <strong>\u20ac6,95<\/strong> per shipping label.<\/p><p>De standaard retourkosten voor Belgi\u00eb, Duitsland & Luxemburg zijn <strong>\u20ac10,-<\/strong>. For other European countries, costs may be higher depending on the country.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title25\">\n<label for=\"title25\">How does returning an order work?<\/label>\n<div class=\"content\">\n<p>With us, you have a 30-day cooling-off period (without giving reasons) to return the product, starting from the day of receipt of the product. You have 14 days from the time of the return notification to return the product. For returning the order, you are responsible for the return costs. After proper receipt and inspection, we will credit the amount within 14 days in the way you paid. You can also use the model form or return easily in the portal.<\/p>\n<p>Do you fulfil all return conditions? Then you can return your parcel.<\/p>\n<p><strong>Step 1.<\/strong> Go to your e-mail with the Track & Trace code and click here. Does this not work? Then mail to <a href=\"mailto:support@unrostore.com\"><strong>support@unrostore.com<\/strong><\/a>.<\/p>\n<p><strong>Step 2.<\/strong> You will now enter our shipping & returns portal. At the bottom right (on mobile at the bottom) you can download a return label, click here.<\/p>\n<p><strong>Step 3.<\/strong> Pay the return fee and follow the further steps in the portal.<\/p>\n<p>We aim to credit the amount of the returned items within 14 days in the manner with which payment was made. In case Klarna was used as the payment method, the amount on your Klarna invoice will be adjusted or cancelled (depending on whether the entire order is returned).<\/p>\n<p><strong>Note:<\/strong> Have you bought a crockery set and\/or crockery sold as sets? If you exercise your right of withdrawal, the crockery will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. \n<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title26\">\n<label for=\"title26\">Until when can I return my order?<\/label>\n<div class=\"content\">\n <p>If the products have not been used, damaged and\/or broken, they may be returned within 30 days from the delivery date. Please check the return conditions & see above 'How does returning an order work?' for further steps.\n<p><strong>Note:<\/strong> Have you bought a crockery set and\/or crockery sold as sets? If you exercise your right of withdrawal, the crockery will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. \n<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title27\">\n<label for=\"title27\">How many days of reflection time do I have?<\/label>\n<div class=\"content\">\n <p>You have 30 days (from the delivery date) to return your product(s). Please note that the return costs depend on the country from which the package will be shipped.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title28\">\n<label for=\"title28\">How long do I have warranty on my products?<\/label>\n<div class=\"content\">\n <p>Our products are guaranteed for six months. Is a product broken after delivery? Then you need to report this within 24 hours of delivery. You can do this by sending an e-mail to: <a href=\"mailto:support@unrostore.com\"><b>support@unrostore.com<\/b><\/a> and include your order number. We will then contact you about further processing.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title29\">\n<label for=\"title29\">My product was delivered damaged, wrong or broken, what now?<\/label>\n<div class=\"content\">\n <p>If your product(s) were delivered damaged, wrong or broken, our sincere apologies for this. This is of course not the intention. We would like to ask you to e-mail some photos to <a href=\"mailto:support@unrostore.com\"><b>support@unrostore.com<\/b><\/a> quoting your order number. Report the defect within 24 hours of delivery. We will then contact you about further handling.<\/p>\n<\/div>\n\n\n<input type=\"checkbox\" id=\"title30\">\n<label for=\"title30\">Can I exchange my order?<\/label>\n<div class=\"content\">\n <p>Unfortunately, an exchange is not possible. If you meet the return conditions, you can return your order and place a new order.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#eeeeee;color:#eeeeee\"\/>\n\n\n\n<meta charset=\"utf-8\">\n<title>Frequently asked questions UNRO<\/title>\n<link rel=\"stylesheet\" href=\"https:\/\/use.fontawesome.com\/releases\/v5.8.2\/css\/all.css\" integrity=\"sha384-oS3vJWv+0UjzBfQzYUhtDYW+Pj2yciDJxpsK1OYPAYjqT085Qq\/1cq5FLXAZQ7Ay\" crossorigin=\"anonymous\">\n\n<style>\n\ninput {\n display: none;\n}\n\nlabel {\n display: block;\n background: #fcf7f5;\n color: #000;\n cursor: pointer;\n padding: 18px;\n margin: 0 0 1px 0;\n border-radius: 6px;\n transition: ease .5s;\n position: relative;\n font-size: 14px;\n font-weight: 300;\n font-family: nunito sans; \n}\n\nlabel:hover {\n background-color: #eef7fc;\n \n}\n\nlabel::after {\n\tfont-family: \"Font Awesome 5 Free\";\n\tcontent: '\\f078';\n\tfont-weight: bold;\n\tfont-size: 22px;\n\tposition: absolute;\n\tright: 10px;\n\ttop: 6px;\n}\n\ninput:checked + label::after {\n\tcontent: '\\f077';\n}\n\n.content {\n background: #eef7fc;\n padding: 10px 25px;\n color: #000;\n font-size: 12px;\n font-family: avenir;\n \n \n\n margin: 0 0 1px 0;\n border-radius: 6px;\n}\n\ninput + label + .content {\n display: none;\n}\n\ninput:checked + label + .content {\n display: block;\n}\n<\/style>\n\n\n<center><h2>Assortiment & Onderhoud<\/h2><\/center>\n\n\n<input type=\"checkbox\" id=\"title32\">\n<label for=\"title32\">Where do UNRO's products come from?<\/label>\n<div class=\"content\">\n <p>UNRO's products are all manufactured in Portugal in a fair manner and as sustainably as possible. The products are made of high-quality Portuguese ceramics. Each piece of tableware tells a different story and is appropriate for different occasions. Want to learn more or are you curious to find out more? Then check out our blog: <a href=\"https:\/\/unrostore.com\/en-gb\/what-to-look-out-for-when-buying-crockery-part-1-quality\/\"><strong>What to look out for when buying crockery? Part 1: quality<\/strong><\/a>\n <\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title33\">\n<label for=\"title33\">The item I want is sold out, help what now?<\/label>\n<div class=\"content\">\n <p>The product struck a chord \ud83d\ude09 At the moment, the product you wanted is unfortunately sold out.<\/p>\n<p>Leave your e-mail address via the product page and be notified when the product is back in stock.<\/p>\n<p>You can also place a reservation against 50% deposit to be sure of your desired items. To do so, send an email to: <a href=\"mailto:support@unrostore.com\"><strong>support@unrostore.com<\/strong><\/a><\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title34\">\n<label for=\"title34\">Is my item oven, dishwasher and\/or microwave safe?<\/label>\n<div class=\"content\">\n <p>The plates, bowls, dishes and mugs sold by UNRO are oven, dishwasher and microwave safe or if otherwise indicated.<\/p>\n<p><strong>Note:<\/strong> view <a href=\"https:\/\/unrostore.com\/en-gb\/use-aftercare-service\/\">here<\/a> the instructions for proper use of the crockery. The tableware is <strong>not<\/strong> resistant to severe temperature change.<\/p>\n<\/div>\n\n<input type=\"checkbox\" id=\"title35\">\n<label for=\"title35\">Why are products from the same collection with the same model sometimes slightly different?<\/label>\n<div class=\"content\">\n <p>The products selected by UNRO are made using artisanal methods. From the firing of the ceramics to the finishing of the final product. As a result, a difference in pattern, shape or shade may occur. This therefore makes each carefully selected product very unique. <\/p>\n<\/div>\n\n\n<input type=\"checkbox\" id=\"title36\">\n<label for=\"title36\">Are the finishes such as the glaze on the products safe?<\/label>\n<div class=\"content\">\n <p>All our glazed finishes are food-safe and meet the strict requirements of the European Food Safety Department. In this way, we ensure that all our glazed finishes are free of harmful substances and metals.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions UNRO Ordering & Payment How do I place an order? 1. Select your favourite products, choose the desired quantity and place them in the shopping trolley by clicking on 'add to trolley'. 2. Have you collected all your desired products and would you like to order them? Then go to your shopping trolley (top right)...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1122","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Veelgestelde vragen • UNRO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unrostore.com\/en-gb\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Veelgestelde vragen • UNRO\" \/>\n<meta property=\"og:description\" content=\"Veelgestelde vragen UNRO Bestellen & betalen Hoe plaats ik een bestelling? 1. Kies jouw favoriete producten uit, kies het gewenste aantal en plaats deze in de winkelwagen door \u2018toevoegen aan winkelwagen\u2019 aan te klikken. 2. Heb je al je gewenste producten verzameld en wil je deze gaan bestellen? 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