{"id":1084,"date":"2022-05-07T13:50:04","date_gmt":"2022-05-07T13:50:04","guid":{"rendered":"https:\/\/unrostore.com\/?page_id=1084"},"modified":"2026-03-31T15:19:09","modified_gmt":"2026-03-31T15:19:09","slug":"warranty","status":"publish","type":"page","link":"https:\/\/unrostore.com\/en-gb\/warranty\/","title":{"rendered":"Guarantee"},"content":{"rendered":"
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Garantie & Klachtenafhandeling<\/h2>\n\n\n\n
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Good to know\u2026<\/h2>\n\n\n\n

Our products are packed, transported and delivered to your door with the utmost care. Of course, it can happen that something happens to your products. Things can go differently in life. No worries! You can claim warranty in case of a defect.<\/p>\n\n\n\n

When you have discovered this defect, you must report it to us in a reasonable time so that we can take immediate action. A reasonable period is in any case within 24 hours of delivery. If you contact us in this timely manner, we will look for a suitable solution for you together after assessment. Mail to: support@unrostore.com<\/a>.<\/p>\n<\/div>

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Wanna complain?<\/h2>\n\n\n\n

We will always do our best in delivering the best possible product. Unfortunately, it may of course happen that you have a complaint. You can contact us for this via the following mail address: support@unrostore.com<\/a>. Na ontvangst van jouw klacht ontvang je van ons een bevestiging. Wij streven ernaar om je klacht binnen 14 dagen inhoudelijk te beantwoorden. Mocht er meer tijd nodig zijn, dan informeren wij je hierover.<\/p>\n\n\n\n

We raden je aan om ook onze FAQ-pagina te bekijken om te zien of jouw vraag daar al wordt beantwoord.<\/p>\n\n\n\n

Leidt dit niet tot een oplossing, dan ontstaat een geschil dat vatbaar is voor de geschillenregeling.<\/p>\n\n\n\n

From 15 February 2016, it will also be possible for consumers in the EU to register complaints through the European Commission's ODR platform. This ODR platform can be found at http:\/\/ec.europa.eu\/odr<\/a>. Wanneer jouw klacht nog niet elders in behandeling is, staat het je vrij om jouw klacht via dit platform in te dienen.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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